Autofill isn't working on a specific site

If you want to use Arrow on Safari: With the Arrow Smart Extension for Safari, you can use more of Arrow's features and tools without needing to open the separate Arrow macOS app. You have access to our feature-rich extension pop-up and in-browser vault view, as well as the best Autofill capabilities that Arrow has to offer.
Get started with the Arrow Smart Extension for Safari

Correct and customize Autofill in your browser

Sometimes you might come across a website or page that Arrow can't or didn't analyze properly. You can change the type of information you want to autofill. The next time you come to the site, Arrow autofills the information you chose.

Steps to correct Autofill:

1. Place your cursor in the field to see the Arrow pop-up and select the 3-dot menu.
2. Choose the Autofill something else option. Select the type of information that Arrow will use to autofill your data. Arrow remembers your selection.

For example, a form field has two options for autofill: the phone number and the email address.

Arrow automatically chooses to use the email address. If you want to autofill the phone number instead, select the Personal info and then the Phone number. Arrow applies the change immediately.

Instead of selecting the 3-dot menu, select the magnifying glass at the top of the list. You can choose a specific item in your vault to autofill a field. You can either search for suggested items in the Suggested list or select All items to view all the items in your vault.

Important notes:

• Some forms may have multiple lines for your address, or you may have more than one name to choose from for payment info. You can view the details for each form field on a website and make the proper selection.

  View details of each item

• When you choose a new information type, Arrow remembers the change on that device and browser. Arrow stores these personal preferences in your browser's cache.
• In the list of data types, you can choose the Nothing option. If you choose this option, Arrow will no longer autofill your data in this field.

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