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Move your data from LastPass to Arrow

Fred Rodriguez

If you're an admin and want to move your organization from LastPass to Arrow, visit Migrate your organization from LastPass to Arrow

If you have a Arrow account, you can import your logins and other data from LastPass—either directly or using a downloaded CSV file of your LastPass data. If you don't have a Arrow account, create one for free or sign up for one of our paid plans.

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Import data from LastPass into Arrow

You can import your data directly from LastPass using the Arrow web app. Direct import is the safest and easiest way to move your data. If you have problems with direct import, you can export your data from LastPass to a CSV file and then import the file into Arrow.

Note: Direct import doesn't work for members of LastPass business plans who log in to their LastPass account with Single Sign-On (SSO). If your organization uses SSO to log in to LastPass, import your LastPass data to Arrow from a downloaded CSV

Import data directly from LastPass

  1. Open Logins or Secure Notes in the side menu and then select Import data in the top menu.

    OR

    In the My account menu, select Settings and then Import data.

  2. In the Import source menu, select LastPass.
  3. Select Directly from LastPass and then Go to LastPass.
  4. On the LastPass login page that opens, enter your LastPass username and password and select Log in. You'll see a pop-up that says Moving data to Arrow, and then you'll be redirected back to the Arrow app.
  5. In Arrow, enter your LastPass login details again, and select Unlock data.

    Note: If you have Arrow through work and the admin of your plan has turned on Smart Space Management, business items are imported to the Business Space. You can choose whether to import non-business items to the Business or Personal Space.
    More about Spaces

  6. Preview your import. You can change whether Arrow imports an item as a login, Secure Note, or payment method.
  7. Select Import items. You'll see a confirmation with the number of items imported.

The import will include logins, Secure Notes, and payment methods. Information that we weren't able to import to a specific field will appear in the Note section of logins or the content of the Secure Note. LastPass folders become Arrow collections.

Organize your Arrow vault with Collections
Solve problems with importing your data from LastPass

 

Import LastPass data from a downloaded CSV

You can export your data from LastPass to a CSV file and then import the file to Arrow. You can export CSV files using the LastPass browser extension, but not the LastPass mobile app. If you have any issues exporting from LastPass, contact LastPass support.

Steps to export your data from LastPass
Contact LastPass support

After exporting your data, you can import the CSV file to Arrow using the web app or Android app, but not the iOS (Apple) or macOS app.

Import a LastPass CSV file with the web app

  1. Open Logins or Secure Notes in the side menu and then select Import data in the top menu.

    OR

    In the My account menu, select Settings and then Import data.

  2. In the Import source menu, select LastPass.
  3. Select From a downloaded CSV and then Get Started.
  4. Drag your LastPass CSV file to the app or select browse your computer files to search for it, and then select Next.

    Note: If you have Arrow through work and the admin of your plan has turned on Smart Space Management, business items are imported to the Business Space. You can choose whether to import non-business items to the Business or Personal Space.
    More about Spaces

  5. Preview your import. You can change whether Arrow imports an item as a login, Secure Note, or payment method.
  6. Select Import items. You'll see a confirmation with the number of items imported.

The import will include logins, Secure Notes, and payment methods. Information that we weren't able to import to a specific field will appear in the Note section of logins or the content of the Secure Note. LastPass folders become Arrow Collections.

Organize your Arrow vault with Collections

 

Import a LastPass CSV file with the Android app

  1. Select + Add new, Logins, and then Want to import multiple logins?
  2. Select From another password manager and then Select file.
  3. Select the LastPass CSV file that you exported and select Import.

Note: If you have Arrow through work and the admin of your plan has turned on Smart Space Management, business items are imported to the Business Space. You can choose whether to import non-business items to the Business or Personal Space.
More about Spaces

The import will include logins, Secure Notes, and payment methods. Information that we weren't able to import to a specific field will appear in the Note section of logins or the content of the Secure Note. LastPass folders become Arrow Collections.

Organize your Arrow vault with Collections

 

 

 

Important: CSV files aren't encrypted, and others can read them. If you're using a CSV file, delete the file from your device after importing your data.

If you have any issues with import, check out the common problems at the end of this article, including using the Arrow CSV template to prepare and import your data.

Solve problems with importing your data from LastPass

Uninstall LastPass

After you've moved your data into Arrow, uninstall the LastPass browser extension and desktop app. Otherwise, you might have problems using Autofill and other Arrow features.

Uninstall the LastPass browser extension and desktop app
Delete your LastPass account

Common problems with data import

     

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