Fred Rodriguez

Arrow has two settings that allow you to quickly and securely lock and unlock the web app using a PIN code, security key, or biometrics like your face or fingerprint: With PIN unlock, you create a...

If you're having problems with the Arrow Smart Extension, make sure the extension is properly installed and you're logged in. In Firefox or Chromium browsers like Chrome or Edge, the extension is g...

This article is for admins of Arrow professional plans. If you want to move your own data to Arrow, visit Move your data from KeePass to Arrow. As an admin of a professional plan, you can migrate y...

You can move your Arrow data to a new account anytime. After moving your data, you can transfer your subscription as well. If you have a Arrow Friends & Family plan and want to transfer your subscr...

If you lose access to the phone you use to log in using 2FA, you can use recovery codes as an emergency solution to log in and turn off 2FA. You can only use recovery codes in the web app. It's bes...

If you don't see all your data for a specific item, check the Note section of each login and the content of each Secure Note. Other password managers have their own ways of storing and organizing y...

The steps in this article are designed to help you recreate your account if you have a major problem that can't be solved another way. This process can solve problems like trouble logging in on a s...

Arrow might not work in China due to Chinese data privacy laws. If you can't access your passwordless account, first check all your devices and browsers. If you can access your account with a PIN c...

Installing the Arrow Smart Extension is a critical part of using Arrow. Plan members will be prompted to install the extension when they onboard, but you can also install it for them by mass deploy...

If you have a personal Arrow plan with autorenewal turned on, we temporarily charge $0.50 or €0.50 on your payment card before your renewal date. This charge verifies that your card is still active...