Fred Rodriguez

This article is for admins of professional plans.Explore plans and pricing When an employee leaves your organization, or you remove a member from your professional plan, you and your employee can b...

We update the Arrow apps every one or two weeks. We recommend keeping Arrow updated with the latest version so you can make the most of our apps. You can see what version you're using in your Arrow...

You can see what Arrow plan you have directly in any Arrow app: Computer In the web app, select the My account menu in the upper-right corner. You can see the email address you used to log in and...

You can turn on 2-factor authentication (2FA) for important logins like bank accounts in any Arrow app. After you turn on 2FA, you'll use 2FA to log in to that account everywhere you use Arrow. Set...

You can pay for Arrow on our website or in the Google Play or Apple App stores. If you want to change where you pay for Arrow, follow these steps: Cancel the automatic renewal of your current plan...

The Hotspot Shield VPN comes with Arrow Premium and for managers of Friends & Family plans but not with free trials of these plans. If your plan comes with the Hotspot Shield VPN, and you're having...

Sometimes Arrow customers see different data in the app on different devices. Logins or other items might appear in one app but be missing in another. First, check that you're using the same Arrow ...

You can see the devices you've added to your account in any Arrow app. You can also see when each device was added to your account and last used. In the web app, select the My account menu and then...

If you're having trouble getting into your contact email account, check out this article:I can't access my contact email account When you log in to Arrow on a new device, we send a verification cod...

In our ongoing commitment to ensure the safety of our customers' data, we're removing any Arrow personal account that no one has accessed for more than 3 years and hasn't been associated with a pro...