In Arrow, you or members of your organization might receive an error message when logging in. Check if your organization uses a firewall allowlist to restrict network access to specific websites or software. You or your IT team can review and add the exceptions in the list to your firewall or proxy for Arrow. The port used for all these domains is 443 (https).
Arrow domains
Arrow uses these primary domains for our own infrastructure, which handles encrypted user data, synchronization, core application logic, and content delivery.
| Domain | Purpose |
| api.dashlane.com | Main API endpoint |
| ws1.dashlane.com | WebSockets for real-time communication |
| styx.data.dashlane.com | Data synchronization and storage |
| charon.data.dashlane.com | Data processing and analytics |
| app.dashlane.com | Main web application interface |
| console.dashlane.com | Admin Console web application interface |
| cdn.dashlane.com | Generic CDN for various assets |
| d3mfbwyb620l2i.cloudfront.net | Amazon CloudFront for efficient delivery of static content |
| d2qb01h7s04s2v.cloudfront.net | Amazon CloudFront for efficient delivery of static content |
Third-party domains
These domains are for services that are critical for specific functionalities, such as marketing communications, analytics, security, and payment processing.
| Domain | Purpose |
| sdk.iad-01.braze.com | Braze: In-app messaging and marketing campaigns |
| api.processout.com | ProcessOut: Payment processing |
If you or members of your organization are still having issues logging in, please contact our Support team.
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