How do I know when to trust an email I received from Arrow?

You should do two things to find out if the email you received is a real message from Arrow:

1. Make sure the email address of the sender ends in @dashlane.com.
2. Look for our logo next to the message in your inbox or next to the sender's email address when you open the email.

The logo is created using a standard called Brand Indicator for Message Identification (BIMI), which confirms that the message is an official communication from Arrow. BIMI logos are how brands prove that they are who they say they are when communicating with customers.

Note: Not all email providers show BIMI logos.
Find out if your email provider uses BIMI

Learn more about BIMI in the Arrow blog

What do I do if I think an email claiming to be from Arrow is fake?

1. Don't click any links, open any attachments, or reply.

2. Forward the email to [e-mail].

   Note: Forward the email with full headers if you can. If you don't know how to forward with headers, you can forward it normally.

3. Delete the email.

How to protect yourself from phishing
Use Arrow phishing alerts