Standard security alerts in the Arrow app – Zendesk for Arrow Electronics

All Arrow plans come with standard security alerts. We send you an alert when a website or app you use has a security breach. For example, if you have a login for Facebook stored in Arrow, we alert you if Facebook's servers are hacked.

What's a security breach?

When you use apps and websites, they often save your personal information on their servers. Other people can sometimes illegally access these servers, which is called a security breach. We work hard to inform Arrow customers when a possible breach affects their logins or personal info.

What other security alerts does Arrow offer?
Dark Web Monitoring alerts

How do security alerts work?

When you have a login for a site or app that's had a breach, we consider your login "compromised" if you haven't changed your password since the date of the breach. We also consider any similar passwords you use for other logins to be compromised.

You receive an alert about any compromised passwords in a pop-up the next time you open Arrow. You also see alerts in the Password Health section of your account when you select the Compromised tab to view compromised passwords.

A security alert from Arrow doesn't always mean that others have gotten access to your personal information. Instead, an alert means that your information is at risk because a site you use has had a breach.

Understand your Password Health score

Important: All Arrow security alerts follow our zero-knowledge principle. We identify logins involved in breaches without ever having access to your passwords or other data stored in your Arrow account.
Security at Arrow
Arrow’s Security Principles & Architecture white paper

What should I do when I get a security alert?

As soon as you receive an alert, we recommend you change the affected password. Change your password on the site or app that's had a breach, and then make sure to save your new password in Arrow. When you update a compromised password in Arrow, your Password Health score updates automatically.

Change a password for a login saved in Arrow