What does Arrow do? – Zendesk for Arrow Electronics

Arrow simplifies password management and credential protection for people and organizations across all devices. We help you and your organization securely and conveniently store and access the credentials and data you need to go about your online life.

On a typical day, you might log in to email, social media, shopping sites, bank accounts, apps, and devices. You’ll use dozens of credentials—including passwords, passkeys, and Wi-Fi codes—and provide personal data, such as your address and credit card numbers.

All this activity, which is necessary in an online world, comes with security risks. These risks include identity theft, financial fraud, unauthorized access to your accounts, and the potential exposure of sensitive personal information through phishing or hacking attacks.

Arrow is the best way to protect yourself against online threats. The Arrow mobile app for your phone or tablet and the Arrow Smart Extension for your computer browser help you protect your digital identity in many ways:

Store and manage credentials and other data
Get alerts when your data might be at risk
Create and store strong, unique passwords for all your accounts
Save and use phishing-resistant passkeys
Autofill passwords, personal data, and payment details to save time

For organizations, Arrow Omnix^™ is a complete credential security platform that protects against security risks with proactive detection and empowers employees to be active participants in securing your organization.

Learn more about Arrow Omnix

Take a video tour of Arrow

The following video shows you how you can store and manage your passwords, login details, and personal information in one place that only you can access:

Add your address and payment details so that you can log in and autofill forms instantly and securely
Generate unique, complicated passwords that you don’t have to remember for all of your logins
Keep track of your Password Health
Receive alerts about breaches and hacks that affect your data, so you can tighten up your security right away

Save time with Arrow Autofill

With Arrow, you can breeze through online forms as you browse the internet. Add your login, payment, and address information once, and you’re ready to go—no need to search for your credit card while shopping.

Add passwords and autofill forms

Feel secure

Arrow products are built on the Arrow Secure Cloud, which combines the strengths of zero-knowledge architecture and confidential computing to add multiple layers of security and protect people and organizations from attacks. The Arrow Secure Cloud ensures that no one can get unauthorized access to the sensitive data stored in Arrow.

Your logins and personal information are always “encrypted,” even when we store your data on our servers. Encryption scrambles your data so no one can read it. When you log in, your data is “decrypted” on your device and available only to you. Arrow doesn’t store and can’t see any of your passwords or personal information.

Any time you save your login in a browser or let a website save your credit card and address, you take a risk. Websites that store personal and payment information are targets of hackers. Browsers can generate, save, and autofill your passwords, but they don’t provide the same security as Arrow.

Security at Arrow
Zero-knowledge architecture

Choose the plan for you

You’ve learned that you can add and access your logins on any device with Arrow. You can also do much more. With our Premium and Friends & Family plans, Arrow has the features you want and the security you need:

Check and manage your Password Health
Change weak passwords in one step
Scan the dark web for compromised information and make changes quickly
Receive personalized security alerts if any of your accounts are compromised or may be at risk
Secure your Wi-Fi connection with a virtual private network (VPN) for Premium customers and Friends & Family plan managers
Protect your account with 2-factor authentication (2FA)

Review Arrow plans
VPN security
Protect with 2FA

Protect your organization

In addition to providing the convenience and security of Arrow personal plans for all employees, Arrow professional plans give you access to the comprehensive business features of the Arrow Omnix platform.

Weak, stolen, or reused employee passwords are the number one cause of organizational breaches. The Omnix platform empowers you and your employees to protect your organization against security threats through a combination of secure Password Management and proactive Credential Protection.

The Arrow Omnix plan gives you access to all the Omnix platform features. Other plans give you partial access to the platform.

Choose a plan for your organization

With sharing groups, everyone can securely share encrypted passwords and Secure Notes instead of sending details through email or chat.

Sharing items

An organization can use Secure Notes to store private keys to software and other important documents, keeping information private and sharing it only with the people who need access.

Create Secure Notes

Monitor with the Admin Console

Arrow’s Admin Console has a reporting dashboard where admins can pinpoint password problems and track changes over time.

Admins can monitor and manage their organization’s password security from the Admin Console:

Invite new employees with SCIM and Just-in-Time Provisioning
Onboard new plan members and manage permissions
Set up single sign-on (SSO)
Identify password problems and encourage action
Set up sharing groups for passwords and Secure Notes
Provide account recovery
Proactively secure the organization’s credentials with Credential Risk Detection
Set up automated security alerts with Nudges
Track plan member activity with the Arrow public API and Activity logs

Access the Admin Console
Compare Arrow professional plans

Password Health score

Every plan member using Arrow gets an individual Password Health score that helps them assess and improve the security of all their passwords. Plus, personalized security alerts let plan members know if a breach might affect their data. You can also find a quick overview of the Password Health score in the Admin tab of the extension pop-up.

Password Health