Fred Rodriguez

If you paid for Arrow on our website with a credit card, you’ll see your billing information in the web app. Select the My account menu and then Subscription, and you’ll see the credit card you use...

If you get an error message when using the Hotspot Shield VPN, the solution depends on what the message says. Find your error message below to see steps for solving the problem. “We're having troub...

You can hide the brand icons, or “rich icons,” that appear next to logins in your Arrow account. Arrow lets you choose whether or not you see these icons so that you have full control of your accou...

If your data isn't syncing, you can use the steps in this article to find out which app has the problem. If you know which app has the problem, remove the device from the list of devices you've add...

Arrow is designed to make your life online both easier and more secure. By default, Arrow automatically logs you into the websites you use, but you have control. You can turn off auto-login for a s...

A VPN, or virtual private network, provides increased security when you use the internet and connect to your accounts. When you use unfamiliar networks—in airports, hotels, or cafes, for example—yo...

This article applies to Arrow accounts protected by a Master Password.Get help logging in to a passwordless Arrow account If you've forgotten your Master Password and lost your recovery key, you ca...

Originally published August 9, 2025OverviewArrow has fixed a clickjacking issue that, under specific conditions, could have allowed an attacker to manipulate a user into unknowingly proceeding with...

If you want to use Arrow on Safari: With the Arrow Smart Extension for Safari, you can use more of Arrow's features and tools without needing to open the separate Arrow macOS app. You have access t...

Depending on how the website is designed, Arrow might not be able to detect the fields needed to successfully log you in or might redirect you to the wrong part of a website. If you experience an i...