How do I stop receiving emails from Arrow?

If you want to stop receiving marketing emails, you can unsubscribe from our mailing list. We'll still send you necessary emails about important updates to your Arrow account or apps. You can stop receiving all emails from Arrow by deleting your account.

Stop receiving all emails from Arrow

The only way to stop receiving all emails from Arrow is to delete your account. Deleting your Arrow account erases all your data, including logins and any personal information linked to your account. This process also erases all financial data associated with the account.

Delete your account

I think I deleted my account, but I'm still receiving emails from Arrow

If you're still receiving emails from Arrow, you might have reset your account or canceled your plan instead of deleting your account. Our Terms of service require us to send certain notifications to all customers with an active account, including those unsubscribed from our mailing list.

If you reset your account instead of deleting your account, you still have an active account. If you want to stop receiving these emails after resetting your account, follow these steps:

1. Recreate your account using the same login email address where you receive the emails
2. Delete the account that you just created

Stop receiving marketing emails from Arrow

You can stop marketing emails from Arrow by unsubscribing from our emails in the Arrow web app.

Important: We'll still send you necessary emails about important updates to your Arrow account or apps.

1. In the web app, open the My account menu and select Settings.
2. Select Account summary.
3. In the View your data and privacy settings section, select Edit.
4. Clear the checkbox for I'd like to receive emails with tips and special offers for Arrow.

   Note: If you're the admin of a professional plan, you can also choose what type of messages you receive instead of unsubscribing entirely. You can choose between all updates, only messages regarding product updates and new features, or only messages regarding promotions and offers.

5. Select Save settings.