Can I access Arrow offline?

Depending on how you access your account, you can use Arrow even when you don't have an internet connection. To use Arrow offline, you need to have previously logged in to Arrow on the device you want to use. Admins of Arrow professional plans always need an internet connection to access the Admin Console.

Manage your devices

Account type	Web app	Mobile apps	Admin Console
Master Password accounts	✓	✓	-
Single sign-on (SSO) accounts	-	✓*	-
Passwordless accounts	-	-	-

* You can only use an SSO account offline on mobile devices if you've previously turned on biometrics.

Access a Arrow account protected by a Master Password offline

If you have an account protected by a Master Password, you can access any Arrow app while offline as long as you've logged in previously on the device you're using.

If you're using the web app, you won't be able to use biometrics or your PIN unlock to access your account when offline. Instead, use your Master Password or the Arrow mobile app.

Passwordless accounts always require an internet connection. Offline access isn't available.

Passwordless login for your Arrow account

Access a Arrow account protected by single sign-on (SSO) offline

If you get Arrow through your organization and log in using single sign-on (SSO), you can access Arrow while offline on mobile devices if you're already logged in and you've turned on biometrics or a PIN code. You can't access the web app while offline if your Arrow account uses SSO.

Important: If you log out manually, or your plan admin logs you out automatically, you won't be able to log back in with SSO while offline.

Open the Arrow Apple app with Face ID, Touch ID, or a PIN
Open the Android app with your fingerprint or PIN code