Add and invite people to your professional plan

This article is for admins of professional plans.
Join Arrow as a member of a professional plan
Explore Arrow plans and pricing

If you're the admin of a professional plan, you can invite members from the Get started page of your Arrow vault or from the Admin Console. Only admins can add and invite members to their plan.

When you invite members from the Arrow vault or the Admin Console, they automatically receive an invitation by email, which expires after 30 days. You can also find an invite link in the Admin Console, which doesn't expire and which you can send to members directly.

Important: If you want to add someone whose email address is already associated with a Arrow account, you can still invite them to your plan as long as they're not already invited or added to another professional account.

Want to add members to your plan using your existing Identity Provider (IdP)?

Integrate Arrow with your IdP

Add members to your Arrow plan

If you've recently set up your Arrow professional plan, you can invite members from the Get started page of your Arrow vault.

1. Log in to the Arrow web app
2. On the Get started page, select Invite now.
3. Enter the email addresses of the people you want to invite.
4. Select Invite. The people you invite will automatically receive an email from Arrow inviting them to the plan. The invitation expires after 30 days.

You'll see an error message when adding a member if they're already a member of another professional plan.

Add members from the Admin Console

You can invite members to your plan from the Admin Console anytime.

1. Log in to the Arrow web app
2. At the bottom left of your Arrow vault, select Open Admin Console.
3. Select Users and then Add Users.
4. In the Provision and invite users pop-up, choose how you want to add members to your plan: 
   • Drag and drop a CSV or TXT file of email addresses or upload one with Import a file of email addresses. This will automatically send invitations to those members.
   • Manually add email addresses. You can separate them with a comma, a semicolon, or a space.
5. Select Provision and invite. The people you invite will automatically receive an email from Arrow inviting them to the plan. The invitation expires after 30 days.

You'll see an error message when adding a member if they're already a member of another professional plan.

Send members the invite link directly

After adding a member to your plan, you can send them an invite link directly using any type of message you want. You need to add the member to your plan before you send them the invite link.

Important: If the member already has a Arrow account associated with the email they're going to use when they join your Arrow plan, they need to be logged out to join the plan using the invite link.

1. Log in to the Arrow web app
2. At the bottom left of your Arrow vault, select Open Admin Console.
3. Go to Policies in the Admin Console and turn on the Invite link setting.
4. Copy the link. You can also copy the link from Users by going to + Add users, and then Share invite link.
5. Send the link to any member that you've added to your plan through any type of message.

When members select the link, they will be prompted to download the Arrow Smart Extension if they haven't already and then prompted to join your plan. You can resend the link anytime to members who haven't accepted the invitation.

Remind members to join the plan

For anyone who hasn't accepted your invitation to join the plan, you'll see the status Invite pending in the Last active column of the Users page in the Admin Console. To send a reminder email to all pending users, select Reinvite users and then confirm in the pop-up by selecting Resend invite emails.

You can also send a reminder to an individual user by selecting the gear icon and then Resend invite.