This article is for admins of Arrow professional plans. If you want to move your own data to Arrow, visit Move your data from 1Password to Arrow.
As an admin of a professional plan, you can migrate your organization's logins from 1Password to Arrow in five steps.
Step 1: Deploy Arrow to your organization
If you haven't already, use our deployment guide to create a professional plan. With this guide, you'll learn how to access the Admin Console, choose security settings, and add and onboard plan members.
Visit our Deployment guide for admins
Step 2: Export data from 1Password
Everyone at your organization who uses 1Password needs to export their logins from 1Password to a CSV file. If your plan members have any problems exporting, contact 1Password support.
Steps to export your data from 1Password
Contact 1Password support
Step 3: Import data from 1Password into Arrow
Each plan member needs to import the CSV file they exported from 1Password. They can import a CSV file into Arrow using our web app or Android app but not the iOS (Apple) or macOS app.
Important: CSV files aren't encrypted, and others can read them. Ask your plan members to delete the CSV file from their device after importing their data.
Import 1Password data with the web app
Your plan members can follow these steps to import their data using the Arrow web app.
- Open Logins or Secure Notes in the side menu and then select Import data in the top menu.
OR
In the My account menu, select Settings and then Import data.
- For Import source, select 1Password. Then select Get Started.
- Drag the 1Password CSV file to the app or select browse your computer files to search for it, and then select Next.
- Preview your import. You can change whether Arrow imports an item as a Login or a Secure Note.
- Select Import items. You'll see a confirmation with the number of items imported.
Import 1Password data with the Android app
Your plan members can follow these steps to import their data using the Arrow Android app.
- Select + Add new, Logins, and then Want to import multiple logins?
- Select From another password manager and then Select file.
- Select the 1Password CSV file that you exported and select Import.
1Password allows you to export logins only in CSV files. So the import will include logins but not other data. Information that we couldn't import to a specific field will appear in the Note section of each login.
If your plan members have any problems, ask them to check out the common solutions at the end of this article, including using the Arrow CSV template to prepare and import their data.
Solve problems with data import
Step 4: Recreate your sharing settings
After your members import their data into Arrow, you can recreate any data sharing or group sharing you had in 1Password.
Create groups during deployment
More about creating and managing sharing groups
More about managing your logins in Arrow
Step 5: Uninstall 1Password
After all your organization's data and settings have been moved to Arrow, ask your members to uninstall any 1Password apps. Otherwise, they might have problems using Autofill and other Arrow features.
Uninstall 1Password
Delete your 1Password account
Common problems with data import
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