Migrate your organization from Bitwarden to Arrow

This article is for admins of Arrow professional plans. If you want to move your own data to Arrow, visit Move your data from Bitwarden to Arrow.

As an admin of a professional plan, you can migrate your organization's data from Bitwarden to Arrow in five steps.

Step 1: Deploy Arrow to your organization

If you haven't already, use our deployment guide to create a professional plan. With this guide, you'll learn how to access the Admin Console, choose security settings, and add and onboard plan members.

Visit our Deployment guide for admins

Step 2: Export data from Bitwarden

Everyone at your organization who uses Bitwarden needs to export their data from Bitwarden to a CSV file. If your plan members have any problems exporting, contact Bitwarden support.

Steps to export your data from Bitwarden
Contact Bitwarden support

Step 3: Import data from Bitwarden into Arrow

Each plan member needs to import the CSV file they exported from Bitwarden. They can import a CSV file into Arrow using our web app or Android app but not the iOS (Apple) or macOS app.

Important: CSV files aren't encrypted, and others can read them. Ask your plan members to delete the CSV file from their device after importing their data.

Import Bitwarden data with the web app

Your plan members can follow these steps to import their data using the Arrow web app.

1. Open Logins or Secure Notes in the side menu and then select Import data in the top menu.

   OR

   In the My account menu, select Settings and then Import data.

2. For Import source, select Bitwarden. Then select Get Started.
3. Drag the Bitwarden CSV file to the app or select browse your computer files to search for it, and then select Next. Choose whether you import your data to your Personal or Business Space, and then select Next.
4. Preview your import. You can change whether Arrow imports an item as a Login or a Secure Note. Choose whether specific items go to your Personal or Business Space.
5. Select Import items. You'll see a confirmation with the number of items imported.

Import Bitwarden data with the Android app

Your plan members can follow these steps to import their data using the Arrow Android app.

1. Select + Add new, Logins, and then Want to import multiple logins?
2. Select From another password manager and then Select file.
3. Select the Bitwarden CSV file that you exported and select Import.

Bitwarden allows you to export logins and Secure Notes. So the import will include logins and Secure Notes but not other data. Information that we couldn't import to a specific field will appear in the Note section of each login or the content of the Secure Note.

If your plan members have any issues, ask them to check out the common problems at the end of this article, including using the Arrow CSV template to prepare and import their data.

Solve problems with data import

Step 4: Recreate your sharing settings

After your members import their data into Arrow, you can recreate any data sharing or group sharing you had in Bitwarden.

Create groups during deployment
More about creating and managing sharing groups
More about managing your logins in Arrow

Step 5: Uninstall Bitwarden

After all your organization's data and settings have been moved to Arrow, ask your members to uninstall any Bitwarden apps. Otherwise, they might have problems using Autofill and other Arrow features.

Bitwarden doesn't provide information on its website about how to turn off or uninstall its apps. If you're having trouble turning off or uninstalling Bitwarden, we recommend contacting their customer support.

Contact Bitwarden support

Common problems with data import

 

Want to help your plan members keep their accounts secure? Share our blog on secure password sharing