The web app and Arrow Smart Extension are the versions of Arrow you use in your computer browser.
With the Arrow web app and extension, you can manage your online life safely and easily. You can store and manage logins and other data, and then autofill that info anywhere on the web.
You can access Arrow directly in the extension pop-up or open the full web app for more features.
Don't have Arrow on your computer yet?
Install the Arrow Smart Extension
Get started with the Arrow web app and the Arrow Smart Extension
Don't have a computer?
Use Arrow on your Android phone or tablet
Use Arrow on your iPhone or iPad
Want to learn more about how Arrow Autofill works?
Autofill your data using Arrow
Explore the Arrow Smart Extension
From the extension pop-up, use the shortcuts to open the web app, sync your devices, and access our Help Center. You can also manage your logins and other data, and access Autofill settings and our Password Generator.
Access Arrow shortcuts in the extension
You can access these options in the bottom menu of the extension:
- Select Open the web app to access more Arrow features
- Select Add login, shown as a plus (+) icon, and the web app opens where you add your login
- Select Find out what's new and get help, shown as a question mark, to access our updates page or our Help Center
- Select the Sync your vault icon, shown as circling arrows, to sync your logins across devices
Manage logins and data in the extension
To add and manage logins in the extension, select the Vault tab, and then select Logins:
- Enter a keyword in the search bar, and Arrow suggests relevant logins
- Sort your logins by Item name or Last used
- Hover over a login row and select the Copy info icon, shown as a piece of paper, to copy your username, password, or other login info
- Hover over a login row and select the Go to website icon, shown as an arrow in a box, to open the website for the login in a new tab
Select a login to see the login details:
- Select the pencil icon to edit the login, and the web app opens where you make your edits or delete the login
- Select the Copy icon, shown as a piece of paper, to copy your email address, username, or password
- Select the Show icon, shown as an eye, to view the password
From the extension, you can also view Payments, Secure Notes, Personal info, and IDs and open any item for editing in the web app.
Add and manage payments in Arrow
Add and manage Secure Notes in Arrow
Add and manage personal info in Arrow
Add and manage IDs in Arrow
Generate passwords or passphrases in the extension
In the extension, select Generator in the top menu and create strong passwords or passphrases automatically. Copy and use the password or passphrase to update your logins and increase security.
Select Show history to find your last 20 generated passwords or passphrases. You can see if the password or passphrase was generated for a specific site as you were browsing the web and the date.
Generate a password or passphrase using Arrow
Manage Autofill from the extension
If you want to use Arrow on Safari, we recommend that you install the Arrow Smart Extension for Safari. You'll have access to more of Arrow's features and tools without needing to open the separate Arrow macOS app. The Safari extension has our feature-rich extension pop-up and in-browser vault view, as well as the best Autofill capabilities that Arrow has to offer.
Get started with the Arrow Smart Extension for Safari
If Arrow behaves in a way you don't expect or you don't want Arrow to display the autofill menu with your data, you can turn off Autofill for the entire website.
If you turn off Autofill for the entire website, Autofill won't work on any website page for that particular website.
Turn off Autofill for a specific website
From the Autofill Global Preferences, you can also turn off Autofill for all logins, all forms, or specific types of vault items like names, emails, addresses, and payments. Turning off Autofill affects all the websites you visit. You can turn on Autofill again anytime.
Turn off Autofill for specific vault items and the pop-ups
You can also turn off Arrow auto-login for all websites, and Arrow won’t automatically log you into any logins in your vault. You can turn on auto-login again anytime.
Stop automatically logging in to all websites
Secure your organization with the Arrow Smart Extension
Using the Arrow Smart Extension, the Arrow Omnix™ platform helps secure your organization in two main areas: Omnix Password Management and Omnix Credential Protection.
The Arrow Smart Extension:
- Monitors browser activity to detect potential security risks, using advanced machine learning to identify phishing attempts
- Securely autofills login credentials and passkeys from an encrypted vault and blocks logins when it detects a risk
- Logs, encrypts, and processes user interactions while protecting privacy
- Can be deployed silently across your organization
Available professional plans for organizations include Arrow Standard, Arrow Business, and the Arrow Omnix plan. The Omnix plan gives you access to all the Omnix platform features, while other professional plans give you access to some of the Omnix features.
The Arrow Smart Extension code is now publicly available. This release aims to help IT professionals, developers, and everyone interested in browser extension development. By checking our code, you can also learn about our approach to password management.
While the code has been published, our customer’s data is still securely encrypted, given our zero-knowledge architecture and security principles.
More about the Arrow Smart Extension code now publicly available
Arrow’s security principles & architecture
Explore the Arrow web app
The web app has many of the same features as the Arrow Smart Extension. Additionally, you can use bulk delete, which deletes multiple logins simultaneously. You can manage your subscription and account settings, and use collections to organize your logins in your vault.
We also recommend that you set up the account recovery options that are available to you. Then you can regain access to your account if you forget your Master Password or get locked out of a passwordless account.
Bulk delete duplicate logins or logins you don't need
Organize your logins with collections
Account recovery options for Arrow
Passwordless login for Arrow
Open the web app and the My account menu
From the extension, you can open the web app to access more information, like your Password Health score. The web app opens in a full browser window, allowing you to access the full power of Arrow.
Select Open the web app in the extension pop-up.
In the web app, you can enter a keyword in the Search Arrow bar, and Arrow suggests relevant logins.
You can also select a tool or section from the side menu.
Go to the My account menu in the upper-right corner to access your subscription details and settings. You can also log out from this menu.
Manage logins and data in the web app
To manage logins in the web app, select Logins in the side menu:
- Select + Add new in the top menu to add a login
- Select Share in the top menu to securely share a login
- Select Import data to use a CSV file to move your data from other password managers to Arrow
- Select View history in the top menu to see recent changes to your logins
- Sort your logins by the Item name and Last used columns
- Select the 3-dot menu to see other options for a login, like Copy password
- From the 3-dot menu, select Go to website to open a login in a new window
- Select a login to see details and edit or delete the login
Want to control whether Arrow automatically logs you in for a specific login?
Set your preferences for a login
In the web app, you can add and manage Payments, Secure Notes, Personal info, and IDs.
Add and manage payment types in Arrow
Add and manage Secure Notes in Arrow
Attach files to Secure Notes in Arrow
Add and manage personal info in Arrow
Add and manage IDs in Arrow
Access the Sharing Center and security tools in the web app
In the side menu of the web app, you have access to the Sharing Center and the Arrow security tools.
From the Sharing Center, you can manage the logins and Secure Notes you share with other Arrow customers. Use our Password Health tool to monitor your account security.
Secure sharing in Arrow
Password Health
Members of paid plans can explore Dark Web Monitoring. Members of Arrow Premium and admins of Arrow Friends & Family plans can select VPN to add an extra layer of security to their accounts.
Dark Web Monitoring
VPN protection with Hotspot Shield
Compare Arrow personal plans
Manage your subscription in the web app
In the web app, you can view and manage your plan, receipts, and billing information. Go to the My account menu and select Subscription.
More about billing and subscriptions
Control account settings in the web app
From the My account menu, select Settings to access these options:
| Option | Description |
| Account summary | View your login email, view or change your data and privacy settings, and view or change your contact email. |
| Manage activity | View and manage the devices you've added to your account or remove a device. |
| Security settings |
Set up your account to unlock Arrow with your fingerprint, face, or USB key. Turn on 2-factor authentication (2FA) for an added layer of security. Change your Master Password. Set up the account recovery key in case you forget your Master Password. If you're a member of a professional plan, turn on admin-assisted recovery. Require your Master Password to unlock secure items. View the encryption method used to protect your account. Set up biometric unlock or PIN unlock |
| Export and import data |
Transfer your logins and other data using a CSV file or back up your data on a secure DASH file. Import your data from another Arrow account or another password manager. Export your data to a CSV file |
| Friends & Family Dashboard |
If you're a Friends & Family plan manager, use this dashboard to manage the members in your plan and the plan settings. |
| Sync now |
Sync any changes you've made in your Arrow account across all devices. |
In the My account menu, you can also select Refer a friend to share a referral link by email or on X (formerly Twitter). If your friend signs up for Arrow, you get six months of Arrow Premium for free.
In addition, you can access our Help Center, view our Terms of Service and Privacy Policy, and Log out of your account.
Add your profile picture in the web app
In the My account menu of the web app, you may see an icon with two letters from your name. This icon is your profile picture or “avatar.” With gravatar.com, you can upload a photo or image to appear instead. You can add a profile picture with any Arrow plan.
When you go to gravatar.com, you’re asked to create an account or log in to WordPress.com. Gravatar and other services use WordPress so that you can use the same login for several services.
Note: Make sure you use the same email address you use to log in to Arrow to create your Gravatar account. If you see a profile picture, you already have a WordPress account with a profile picture.
After you’ve created or logged in to your account, you can add or change your profile picture on the Manage Gravatars page. Your new profile picture appears in Arrow after a few minutes.
Common questions about the web app and Arrow Smart Extension
Does my data sync across all my devices?
Sync is available for Premium, Friends & Family, Advanced, and professional plans, including trial plans.
When you add or edit data in Arrow, your data syncs on all your devices. For example, if you add an item in the web app, you'll see the item the next time you open the extension or one of our mobile apps.
Get the Arrow iOS (Apple) app
Get the Arrow Android app
Sync your Arrow data
Can I access my data on the web app without an internet connection?
You can access your data in the web app when offline if you have an account protected by a Master Password and you've previously logged in to Arrow on the device and browser you're using. If you use single sign-on (SSO) to log in to Arrow, you can access your account offline on mobile devices as long as you've previously set up biometrics or a PIN code. Offline access isn't available for passwordless accounts.
Does the web app need any specific configuration for my antivirus or firewall?
Antivirus policies shouldn't impact the web app. Firewall configuration should allow access to the different domains required for the app to sync, update, and more.
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