Arrow customers can invite friends to join Arrow. If your friend accepts your invitation, you both get six months of Arrow Premium for free. You can refer up to four people for a maximum of two years of free Premium. If you've reached the limit already, you can no longer get free Premium for referring more people.
Note: Free trial versions of Arrow Premium don't include access to our virtual private network (VPN).
If you already have a Arrow subscription when you make a referral, your six months of free Premium begin at the end of your current subscription period.
You can make a referral from the Arrow web app or mobile app. In the web app, you can also view your referral history.
Why didn't I get six months of free Premium for my referral?
Refer a friend to Arrow and view your referral history in the web app
- In the Arrow web app, select the My account menu.
- Select Settings and then Refer a friend.
- Copy the link and send to friends by email or share on social media. Or you can enter one or more email addresses, separated by commas, in the space provided. Then select Invite.
In the Your referrals section, you can see who you've invited. If your friend has accepted your invite, you'll see the date they signed up. If you don't see this section, you haven't sent an invite.
Refer a friend to Arrow in the mobile app
- In the side menu on your Android phone or in the bottom menu on your iPhone, select Settings.
- Select Invite your friends or Invite friends, depending on your phone.
- Share directly through your messaging or social media apps.
Why didn't I get six months of free Premium for my referral?
If you referred a friend but haven't gotten your reward, make sure your friend signed up for Arrow and used the link you sent them when they created their account. You can also send the person you referred another invite to a different email address.
For more help, open our support chatbot by selecting the Chat with bot icon, shown as a speech bubble, at the bottom of any Help Center page. In the chatbot, follow the prompts and briefly describe your issue.
Learn how to use our support chatbot
If the person already had a Arrow account for their email address before you referred them, they're not eligible for the referral program, and you can't get a reward for referring them.
You can only refer four people for a maximum of two years of free Premium. If you've reached the limit already, you can no longer get free Premium for referring more people.
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